Describe the fault and its operational impact.
Loss of power, repeated tripping, lighting failures, emergency-lighting faults and three-phase supply problems can affect safety, trading or production. BES first needs the location, symptoms and operational impact.
Availability is assessed when you contact BES; no arrival time is guaranteed. Normal-hours commercial attendance is £160 minimum for the first two hours, then £65 per hour. Diagnosis is chargeable.
Call
Short form
Store the fault details securely in the BES enquiry dashboard.
Commercial enquiries
Call, WhatsApp or store the fault details now.
Availability is assessed when BES receives your details. A submitted form is not a guaranteed attendance time.
Or call 0121 403 0000